Frequently asked 
questions

Common Questions

Wally Moon is your digital healthcare destination for a variety of conditions. The Wally Moon platform can provide virtual medical visits with Doctors and arrange low-cost, quality prescription therapies, if appropriate. We do all of this in a patient’s most comfortable environment, their home. We not only specialize in conditions that can cause embarrassment for patients but also offer acute, subacute and chronic disease care as well. All of our doctors are based in the United States. The doctors will conduct a thorough review of each patient and prescribe medication therapies when appropriate. Our vision is to provide affordable, accessible, quality healthcare solutions for individuals and communities nationally. With an ever-growing product offering Wally Moon can deliver a wide range of care regardless of insurance coverage at a fraction of our competitors’ prices. Take a look around and find out for yourself. All of this with free shipping and a convenient online experience that can’t be matched.

Utilizing the Wally Moon platform is quick and easy. Just choose the therapy you believe that you may need, click “GET MY VIRTUAL VISIT” and answer a few medical questions. Our U.S. based doctors will then review your information and prescribe medications when appropriate. You will hear back from one of our doctors in usually less than 24 hours. In certain States, a video consultation or phone consultation may be required. One of our doctors will contact you and complete your consultation via the method required by your state.

Treatment Questions

Some of the more common side effects include: Nausea, Vomiting, Diarrhea. Side effects can often be mitigated by correctly titrating your dosage upward, so you’ll want to ensure that you are taking the medication exactly as prescribed by your provider to minimize risk of side effects. Anti-nausea medications such as ondansetron (generic Zofran) are also helpful to assist in mitigating nausea and are included free with the program.

 

Low blood sugar levels (hypoglycemia) are a more serious risk linked to the GLP-1 class of drugs. But the risk of low blood sugar levels often only goes up if you’re also taking another drug known to lower blood sugar at the same time, such as sulfonylureas or insulin. The GLP-1 class of drugs isn’t recommended if you have had a medullary thyroid cancer, had pancreatitis, multiple endocrine neoplasia or any family history of these diagnoses, or are pregnant or nursing.

Please discuss your previous prescription and dosage with your provider during your medical intake process when enrolling and if medically appropriate, your provider will coordinate your dosage accordingly.

We do not accept health insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. Wally Moon has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medication are industry-leading and oftentimes cheaper than actually using insurance.

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state where you live in. This allows you to get the medications you need hassle-free and on your schedule.

The following pharmacies may fill your prescription based on the therapy and medication

DIRX
1 Tower Center Blvd #23
East Brunswick NJ 08816
Tel: 833-347-9329

RX Compounding Store
8950 SW 74th Court
Suite 101
Miami, FL 33156
Tel: 786-803-8947

Curexa Pharmacy
3007 Ocean Heights Avenue
Egg Harbor Township, NJ 08234
Tel: 855-927-0390

You will be billed for your medication when the medication is shipped based on the treatment plan you select.

Yes. We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

In case of an emergency please call 9-1-1.

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

Returns

Login to your Wally Moon account and reorder or cancel at any time. You will be contacted before your medication is to be refilled and billed to your credit card. Your medication will then be shipped.

Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.